Privacy Policy

1. Introduction

FalconEyeGPS ("we", "our", or "us") provides GPS tracking and fleet visibility services for authorized vehicles and devices. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By creating an account or using our website, web panel, or mobile application, you agree to this policy. If you do not agree, please do not use the service.

2. Information We Collect

We collect only the information needed to operate the platform, support your account, and deliver GPS tracking services.

2.1 Account information

• Name
• Email address
• Phone number (if you provide it)
• Account credentials and authentication/session data
• Language and display preferences
• Profile photo (if uploaded)

2.2 GPS and device data

• Location coordinates, speed, heading, and timestamps from authorized tracking devices
• Device identifiers such as IMEI or unit ID
• Vehicle labels, groups, and configuration you assign in the platform
• Trip history, route playback data, geofence events, and operational alerts
• Connectivity and last-seen status reported by devices

2.3 Application and technical information

• IP address and browser or device type
• Pages viewed and actions taken in the web panel or mobile app
• Error logs and performance data used to maintain service reliability
• Push notification tokens (if you enable mobile alerts)

What we do not collect through this platform

FalconEyeGPS does not process credit card numbers, bank account details, or subscription payment card data through the tracking application. Billing arrangements, where applicable, are handled separately outside the core GPS platform described here. We do not request company registration documents or financial account information as part of standard account registration.

3. How We Use Information

• Provide live maps, history, alerts, geofences, and fleet reporting
• Authenticate users and protect accounts
• Send service notifications, security notices, and support responses
• Improve platform reliability and troubleshoot issues
• Comply with lawful requests where required

4. Data Sharing

We do not sell personal information. We may share limited data with infrastructure providers that host our servers, send email or push notifications, or provide maps—only as needed to operate the service and under appropriate confidentiality obligations. We may disclose information when required by law or to protect the rights and safety of users and the public.

5. Data Security

We use HTTPS for data in transit, access controls for user accounts, and standard server security practices. No online service can guarantee absolute security; please use strong passwords and protect your login credentials.

6. Data Retention

We retain account and tracking data while your subscription or service agreement is active and for a reasonable period afterward to meet legal, support, and backup requirements. You may request account closure by contacting us.

7. Your Rights

Depending on your location, you may request access, correction, or deletion of personal information associated with your account, subject to legal and operational requirements. Contact us using the details below.

8. Contact